Shipping Information

Shipping Information for sc&k Ltd 

Thank you for shopping with us! We strive to provide fast and reliable shipping for all of our products. Please take a moment to read our shipping policies below to ensure a smooth experience:

Order Processing Time

For normal orders, we will ship your items within  48 hours of purchase. Once your order has been shipped, the address cannot be changed. Please double-check your shipping address before placing your order to avoid any issues.

Shipping Address

We cannot ship to P.O. Box addresses. Our couriers (FedEx/DHL) are unable to deliver to P.O. Box addresses, so please ensure that you provide a physical address at checkout.

Package Delivery Instructions

To avoid any potential loss or misdelivery, please do not authorize FedEx/DHL to leave the package at your door under any circumstances. We recommend being present for delivery or selecting a safe, secure location for your package.

Estimated Delivery Time

The estimated delivery time for your order is 7 – 15 working days. This is an estimate and can vary depending on the destination country, customs clearance, and other factors.

Missing Packages

If the tracking details show that your package has been delivered but you have not received it, please contact us immediately or reach out to your local FedEx/DHL office. We will assist you in resolving the issue as quickly as possible.

Customs Duties and Taxes

Please note that it is normal for many countries to charge VAT and taxes on international parcels. These fees are imposed by your local government and are not covered by us. You are responsible for paying any applicable customs fees or taxes upon delivery. We recommend checking your country’s customs policy to ensure you’re aware of any potential charges before ordering.

If you have any further questions about shipping, feel free to reach out to our customer service team. We’re here to help!

Thank you for your understanding and support!